Our AC unit died during a recent heat wave. I had received 2 bids prior to contacting Pro Heating and Cooling. I called the office and they said someone would contact me soon, but they were busy due to the heat wave. Not only did I receive a call within an hour, but someone came out that same afternoon to give me a quote. The quote was less than my two prior bids and they offered to install my new unit on a Saturday. The whole process took less than 3 days. I was even able to apply a coupon to my bid. Overall, the employees were professional and hardworking. I would highly recommend their services.